Sendcloud 2FA: How to Set Up an Authenticator App
Sendcloud supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Sendcloud account.
A Sendcloud account can hold your deliveries and addresses, so protect it with 2FA. Sendcloud secures sign-ins with an authenticator app — set it up once and you're protected on every login.
2FA methods Sendcloud supports
- Authenticator app (TOTP)
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Sendcloud's QR code and generate your 6-digit sign-in codes.
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Sign in to Sendcloud and open your Sendcloud account security settings.
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Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
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Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Sendcloud displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Sendcloud account.
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Save a way to recover your account.
If Sendcloud shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Sendcloud recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Sendcloud can change — the official Sendcloud 2FA documentation ↗ always has the exact, current path.
How to recover your Sendcloud account
If you lose access to your authenticator and Sendcloud gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Sendcloud doesn't, or you didn't save them, use Sendcloud's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Sendcloud work with authenticator apps like Authenticator App - Novaz?
- Yes. Sendcloud supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Sendcloud two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Sendcloud is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Sendcloud 2FA codes?
- If Sendcloud gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Sendcloud's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Sendcloud codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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Novaz is not affiliated with, endorsed by, or sponsored by Sendcloud. Sendcloud and its logo are trademarks of their respective owner and are used here for identification only.