Does SingPass support authenticator apps?

Not yet — SingPass does not offer authenticator-app (TOTP) 2FA at this time, though it does support SMS text message, its own app and a hardware token.

How can I secure my SingPass account without an authenticator app?

Use a long, unique password (a password manager helps), turn on any 2FA method SingPass does offer, and stay alert to phishing. If SingPass adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

Does SingPass Support Authenticator App 2FA?#

Which 2FA methods SingPass offers, and how to keep your account secure

singpass.gov.sg GovernmentNot yet

A SingPass account can expose official records and identity data, so strong 2FA is important. This page lists the 2FA methods SingPassoffers today, how to keep the account secure without an authenticator app, and how to recover it.

Before you set up 2-Step Verification for your SingPass account, you'll need Authenticator App - Novaz on your device — search for Authenticator App - Novaz in your Apple device's App Store, tap the Download on the App Store button below, or scan the QR code.

Download on theApp Store

Free · No ads · Your 2FA codes are encrypted on your device

Scan to download

2FA methods SingPass supports#

SMS text message
Proprietary app
Hardware token

SingPass does not offer an authenticator-app (TOTP) option yet. Authenticator apps are safer than SMS, so it's worth requesting.

How to keep your SingPass account secure#

Use a long, unique password (a password manager helps), turn on any 2FA method SingPass offers, and stay alert to phishing. See SingPass's official security documentation ↗. If SingPass adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

How to recover your SingPass account#

If you lose access to your authenticator, most SingPass accounts are recovered with the backup or recovery codes you saved when you turned on 2FA — so store them somewhere safe, separate from your phone. If you didn't save them, use SingPass's account-recovery or support process to regain access (see the official SingPass documentation ↗). Saving your recovery codes when you enable 2FA is the single best way to avoid being locked out.

Frequently asked questions#

Does SingPass support authenticator apps?: Not yet — SingPass does not offer authenticator-app (TOTP) 2FA at this time, though it does support SMS text message, its own app and a hardware token.
How can I secure my SingPass account without an authenticator app?: Use a long, unique password (a password manager helps), turn on any 2FA method SingPass does offer, and stay alert to phishing. If SingPass adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

More Government services#

See all Government services that support 2FA →

Data: 2fa.directory

Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

Novaz is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SingPass, or any of its subsidiaries or affiliates.

All product names, logos, trademarks, and registered trademarks are the property of their respective owners and are used here for identification and reference only, without implying any association or endorsement.