Authenticator App - Novaz

SouthXchange 2FA: How to Set Up an Authenticator App

southxchange.com Supported

SouthXchange supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your SouthXchange account.

Crypto transactions can't be reversed, so protecting your SouthXchange sign-in with 2FA is essential. SouthXchange secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods SouthXchange supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan SouthXchange's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to SouthXchange and open your SouthXchange account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code SouthXchange displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your SouthXchange account.

  6. 6

    Save a way to recover your account.

    If SouthXchange shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how SouthXchange recovers accounts (support, an admin, or another sign-in method) before you need it.

How to recover your SouthXchange account

If you lose access to your authenticator and SouthXchange gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If SouthXchange doesn't, or you didn't save them, use SouthXchange's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does SouthXchange work with authenticator apps like Authenticator App - Novaz?
Yes. SouthXchange supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is SouthXchange two-factor authentication free?
Yes. Enabling authenticator-app 2FA on SouthXchange is free — you only need the free Authenticator App - Novaz.
What if I lose access to my SouthXchange 2FA codes?
If SouthXchange gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use SouthXchange's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your SouthXchange codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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