Authenticator App - Novaz

SproutSocial 2FA: How to Set Up an Authenticator App

sproutsocial.com Supported

Enable two-factor authentication on SproutSocial to stop unauthorized logins. After setup, SproutSocial asks for a rotating code from Authenticator App - Novaz in addition to your password.

A hijacked SproutSocial account can be used to impersonate you and scam your contacts, so 2FA matters. SproutSocial secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods SproutSocial supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan SproutSocial's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to SproutSocial and open your SproutSocial account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code SproutSocial displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your SproutSocial account.

  6. 6

    Save a way to recover your account.

    If SproutSocial shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how SproutSocial recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on SproutSocial can change — the official SproutSocial 2FA documentation ↗ always has the exact, current path.

How to recover your SproutSocial account

If you lose access to your authenticator and SproutSocial gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If SproutSocial doesn't, or you didn't save them, use SproutSocial's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does SproutSocial work with authenticator apps like Authenticator App - Novaz?
Yes. SproutSocial supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is SproutSocial two-factor authentication free?
Yes. Enabling authenticator-app 2FA on SproutSocial is free — you only need the free Authenticator App - Novaz.
What if I lose access to my SproutSocial 2FA codes?
If SproutSocial gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use SproutSocial's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your SproutSocial codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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