Authenticator App - Novaz

Surfshark 2FA: How to Set Up an Authenticator App

surfshark.com Supported

Protect your Surfshark account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A Surfshark account guards your private connection, so protect the login itself with 2FA. Besides an authenticator app, Surfshark also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods Surfshark supports

  • Email code
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Surfshark's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Surfshark and open your Surfshark account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Surfshark displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Surfshark account.

  6. 6

    Save a way to recover your account.

    If Surfshark shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Surfshark recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Surfshark can change — the official Surfshark 2FA documentation ↗ always has the exact, current path.

How to recover your Surfshark account

If you lose access to your authenticator and Surfshark gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Surfshark doesn't, or you didn't save them, use Surfshark's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Surfshark work with authenticator apps like Authenticator App - Novaz?
Yes. Surfshark supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Surfshark two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Surfshark is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Surfshark 2FA codes?
If Surfshark gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Surfshark's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Surfshark codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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