Authenticator App - Novaz

TunnelBear 2FA: How to Set Up an Authenticator App

tunnelbear.com Supported

TunnelBear supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your TunnelBear account.

A TunnelBear account guards your private connection, so protect the login itself with 2FA. Besides an authenticator app, TunnelBear also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods TunnelBear supports

  • Email code
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan TunnelBear's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to TunnelBear and open your TunnelBear account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code TunnelBear displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your TunnelBear account.

  6. 6

    Save a way to recover your account.

    If TunnelBear shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how TunnelBear recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on TunnelBear can change — the official TunnelBear 2FA documentation ↗ always has the exact, current path.

How to recover your TunnelBear account

If you lose access to your authenticator and TunnelBear gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If TunnelBear doesn't, or you didn't save them, use TunnelBear's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does TunnelBear work with authenticator apps like Authenticator App - Novaz?
Yes. TunnelBear supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is TunnelBear two-factor authentication free?
Yes. Enabling authenticator-app 2FA on TunnelBear is free — you only need the free Authenticator App - Novaz.
What if I lose access to my TunnelBear 2FA codes?
If TunnelBear gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use TunnelBear's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your TunnelBear codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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