Authenticator App - Novaz

Usabilla 2FA: How to Set Up an Authenticator App

usabilla.com Supported

Protect your Usabilla account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Turning on 2FA for Usabilla adds a second layer of protection, so a stolen password alone isn't enough to get in. Usabilla secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Usabilla supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Usabilla's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Usabilla and open your Usabilla account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Usabilla displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Usabilla account.

  6. 6

    Save a way to recover your account.

    If Usabilla shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Usabilla recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Usabilla can change — the official Usabilla 2FA documentation ↗ always has the exact, current path.

How to recover your Usabilla account

If you lose access to your authenticator and Usabilla gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Usabilla doesn't, or you didn't save them, use Usabilla's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Usabilla work with authenticator apps like Authenticator App - Novaz?
Yes. Usabilla supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Usabilla two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Usabilla is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Usabilla 2FA codes?
If Usabilla gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Usabilla's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Usabilla codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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