Authenticator App - Novaz

UserWay 2FA: How to Set Up an Authenticator App

userway.org Supported

UserWay supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your UserWay account.

Turning on 2FA for UserWay adds a second layer of protection, so a stolen password alone isn't enough to get in. Besides an authenticator app, UserWay also offers email codes. An authenticator app (TOTP) is usually the best balance of security and convenience.

2FA methods UserWay supports

  • Email code
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan UserWay's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to UserWay and open your UserWay account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code UserWay displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your UserWay account.

  6. 6

    Save a way to recover your account.

    If UserWay shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how UserWay recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on UserWay can change — the official UserWay 2FA documentation ↗ always has the exact, current path.

How to recover your UserWay account

If you lose access to your authenticator and UserWay gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If UserWay doesn't, or you didn't save them, use UserWay's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does UserWay work with authenticator apps like Authenticator App - Novaz?
Yes. UserWay supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is UserWay two-factor authentication free?
Yes. Enabling authenticator-app 2FA on UserWay is free — you only need the free Authenticator App - Novaz.
What if I lose access to my UserWay 2FA codes?
If UserWay gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use UserWay's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your UserWay codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Other guides

Novaz is not affiliated with, endorsed by, or sponsored by UserWay. UserWay and its logo are trademarks of their respective owner and are used here for identification only.