Vancity 2FA: How to Set Up an Authenticator App
Vancity supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Vancity account.
A Vancity account can be tied to your money and personal finances, so a stolen password is a direct financial risk. Besides an authenticator app, Vancity also offers SMS text codes and phone-call codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.
2FA methods Vancity supports
- SMS text message
- Authenticator app (TOTP)
- Phone call
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Vancity's QR code and generate your 6-digit sign-in codes.
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Sign in to Vancity and open your Vancity account security settings.
- 3
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
- 4
Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Vancity displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Vancity account.
- 6
Save a way to recover your account.
If Vancity shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Vancity recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Vancity can change — the official Vancity 2FA documentation ↗ always has the exact, current path.
How to recover your Vancity account
If you lose access to your authenticator and Vancity gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Vancity doesn't, or you didn't save them, use Vancity's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Vancity work with authenticator apps like Authenticator App - Novaz?
- Yes. Vancity supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Vancity two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Vancity is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Vancity 2FA codes?
- If Vancity gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Vancity's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Vancity codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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