Authenticator App - Novaz

Workato 2FA: How to Set Up an Authenticator App

workato.com Supported

Protect your Workato account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Turning on 2FA for Workato adds a second layer of protection, so a stolen password alone isn't enough to get in. Workato secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Workato supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Workato's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Workato and open your Workato account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Workato displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Workato account.

  6. 6

    Save a way to recover your account.

    If Workato shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Workato recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Workato can change — the official Workato 2FA documentation ↗ always has the exact, current path.

How to recover your Workato account

If you lose access to your authenticator and Workato gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Workato doesn't, or you didn't save them, use Workato's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Workato work with authenticator apps like Authenticator App - Novaz?
Yes. Workato supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Workato two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Workato is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Workato 2FA codes?
If Workato gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Workato's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Workato codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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