Does Acquia work with authenticator apps like MS Authenticator App?

Yes. Acquia supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Acquia two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Acquia is free — you only need the free MS Authenticator App.

What if I lose access to my Acquia 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Acquia support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Acquia

← Acquia overview Supported

Acquia supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Acquia account.

Step-by-step setup

1
Sign in to Acquia and open your Acquia account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Acquia displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Acquia account.
5
Save your backup codes.
Store the recovery codes Acquia gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Acquia can change — the official Acquia 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Acquia work with authenticator apps like MS Authenticator App?: Yes. Acquia supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Acquia two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Acquia is free — you only need the free MS Authenticator App.
What if I lose access to my Acquia 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Acquia support to regain access, then re-add the account to MS Authenticator App.

Generate your Acquia codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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