Does ACTIVE 24 work with authenticator apps like MS Authenticator App?

Yes. ACTIVE 24 supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is ACTIVE 24 two-factor authentication free?

Yes. Enabling authenticator-app 2FA on ACTIVE 24 is free — you only need the free MS Authenticator App.

What if I lose access to my ACTIVE 24 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact ACTIVE 24 support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on ACTIVE 24

← ACTIVE 24 overview Supported

ACTIVE 24 lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your ACTIVE 24 account safe even if your password leaks.

Step-by-step setup

1
Sign in to ACTIVE 24 and open your ACTIVE 24 account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code ACTIVE 24 displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your ACTIVE 24 account.
5
Save your backup codes.
Store the recovery codes ACTIVE 24 gives you somewhere safe — you'll need them if you lose your phone.

Menu names on ACTIVE 24 can change — the official ACTIVE 24 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does ACTIVE 24 work with authenticator apps like MS Authenticator App?: Yes. ACTIVE 24 supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is ACTIVE 24 two-factor authentication free?: Yes. Enabling authenticator-app 2FA on ACTIVE 24 is free — you only need the free MS Authenticator App.
What if I lose access to my ACTIVE 24 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact ACTIVE 24 support to regain access, then re-add the account to MS Authenticator App.

Generate your ACTIVE 24 codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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