Does Atlassian Cloud work with authenticator apps like MS Authenticator App?

Yes. Atlassian Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Atlassian Cloud two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Atlassian Cloud is free — you only need the free MS Authenticator App.

What if I lose access to my Atlassian Cloud 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Atlassian Cloud support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on Atlassian Cloud?

Atlassian Cloud supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on Atlassian Cloud

← Atlassian Cloud overview Supported

Enable two-factor authentication on Atlassian Cloud to stop unauthorized logins. After setup, Atlassian Cloud asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

1
Sign in to Atlassian Cloud and open your Atlassian Cloud account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Atlassian Cloud displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Atlassian Cloud account.
5
Save your backup codes.
Store the recovery codes Atlassian Cloud gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Atlassian Cloud can change — the official Atlassian Cloud 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Atlassian Cloud work with authenticator apps like MS Authenticator App?: Yes. Atlassian Cloud supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Atlassian Cloud two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Atlassian Cloud is free — you only need the free MS Authenticator App.
What if I lose access to my Atlassian Cloud 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Atlassian Cloud support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on Atlassian Cloud?: Atlassian Cloud supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Atlassian Cloud codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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