MS Authenticator App

How to enable 2FA on Filen

Filen overview Supported

Filen supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Filen account.

Step-by-step setup

  1. 1

    Sign in to Filen and open your Filen account security settings.

  2. 2

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  3. 3

    Scan the QR code with MS Authenticator App.

    Open MS Authenticator App, tap add, and point your camera at the QR code Filen displays. Can't scan? Enter the setup key manually instead.

  4. 4

    Enter the 6-digit code to confirm.

    Type the code MS Authenticator App generates to verify and link your Filen account.

  5. 5

    Save your backup codes.

    Store the recovery codes Filen gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Filen can change — the official Filen 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Filen work with authenticator apps like MS Authenticator App?
Yes. Filen supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Filen two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Filen is free — you only need the free MS Authenticator App.
What if I lose access to my Filen 2FA codes?
Use the backup or recovery codes you saved during setup. If you didn't save them, contact Filen support to regain access, then re-add the account to MS Authenticator App.

Generate your Filen codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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