Does Files.com work with authenticator apps like MS Authenticator App?

Yes. Files.com supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Files.com two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Files.com is free — you only need the free MS Authenticator App.

What if I lose access to my Files.com 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Files.com support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on Files.com?

Files.com supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on Files.com

← Files.com overview Supported

Files.com supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Files.com account.

Step-by-step setup

1
Sign in to Files.com and open your Files.com account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Files.com displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Files.com account.
5
Save your backup codes.
Store the recovery codes Files.com gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Files.com can change — the official Files.com 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Files.com work with authenticator apps like MS Authenticator App?: Yes. Files.com supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Files.com two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Files.com is free — you only need the free MS Authenticator App.
What if I lose access to my Files.com 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Files.com support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on Files.com?: Files.com supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Files.com codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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