Does Kintone work with authenticator apps like MS Authenticator App?

Yes. Kintone supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Kintone two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Kintone is free — you only need the free MS Authenticator App.

What if I lose access to my Kintone 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Kintone support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Kintone

← Kintone overview Supported

Kintone supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Kintone account.

Step-by-step setup

1
Sign in to Kintone and open your Kintone account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Kintone displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Kintone account.
5
Save your backup codes.
Store the recovery codes Kintone gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Kintone can change — the official Kintone 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Kintone work with authenticator apps like MS Authenticator App?: Yes. Kintone supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Kintone two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Kintone is free — you only need the free MS Authenticator App.
What if I lose access to my Kintone 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Kintone support to regain access, then re-add the account to MS Authenticator App.

Generate your Kintone codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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