Does myPrimobox work with authenticator apps like MS Authenticator App?

Yes. myPrimobox supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is myPrimobox two-factor authentication free?

Yes. Enabling authenticator-app 2FA on myPrimobox is free — you only need the free MS Authenticator App.

What if I lose access to my myPrimobox 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact myPrimobox support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on myPrimobox

← myPrimobox overview Supported

myPrimobox supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your myPrimobox account.

Step-by-step setup

1
Sign in to myPrimobox and open your myPrimobox account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code myPrimobox displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your myPrimobox account.
5
Save your backup codes.
Store the recovery codes myPrimobox gives you somewhere safe — you'll need them if you lose your phone.

Frequently asked questions

Does myPrimobox work with authenticator apps like MS Authenticator App?: Yes. myPrimobox supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is myPrimobox two-factor authentication free?: Yes. Enabling authenticator-app 2FA on myPrimobox is free — you only need the free MS Authenticator App.
What if I lose access to my myPrimobox 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact myPrimobox support to regain access, then re-add the account to MS Authenticator App.

Generate your myPrimobox codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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