Does Patients Know Best work with authenticator apps like MS Authenticator App?

Yes. Patients Know Best supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Patients Know Best two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Patients Know Best is free — you only need the free MS Authenticator App.

What if I lose access to my Patients Know Best 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Patients Know Best support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Patients Know Best

← Patients Know Best overview Supported

Enable two-factor authentication on Patients Know Best to stop unauthorized logins. After setup, Patients Know Best asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

1
Sign in to Patients Know Best and open your Patients Know Best account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Patients Know Best displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Patients Know Best account.
5
Save your backup codes.
Store the recovery codes Patients Know Best gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Patients Know Best can change — the official Patients Know Best 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Patients Know Best work with authenticator apps like MS Authenticator App?: Yes. Patients Know Best supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Patients Know Best two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Patients Know Best is free — you only need the free MS Authenticator App.
What if I lose access to my Patients Know Best 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Patients Know Best support to regain access, then re-add the account to MS Authenticator App.

Generate your Patients Know Best codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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