Does QNAP work with authenticator apps like MS Authenticator App?

Yes. QNAP supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is QNAP two-factor authentication free?

Yes. Enabling authenticator-app 2FA on QNAP is free — you only need the free MS Authenticator App.

What if I lose access to my QNAP 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact QNAP support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on QNAP

← QNAP overview Supported

QNAP lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your QNAP account safe even if your password leaks.

Step-by-step setup

1
Sign in to QNAP and open your QNAP account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code QNAP displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your QNAP account.
5
Save your backup codes.
Store the recovery codes QNAP gives you somewhere safe — you'll need them if you lose your phone.

Menu names on QNAP can change — the official QNAP 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does QNAP work with authenticator apps like MS Authenticator App?: Yes. QNAP supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is QNAP two-factor authentication free?: Yes. Enabling authenticator-app 2FA on QNAP is free — you only need the free MS Authenticator App.
What if I lose access to my QNAP 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact QNAP support to regain access, then re-add the account to MS Authenticator App.

Generate your QNAP codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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