Does Synology work with authenticator apps like MS Authenticator App?

Yes. Synology supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Synology two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Synology is free — you only need the free MS Authenticator App.

What if I lose access to my Synology 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Synology support to regain access, then re-add the account to MS Authenticator App.

Should I use an authenticator app or a security key on Synology?

Synology supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

How to enable 2FA on Synology

← Synology overview Supported

Synology lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Synology account safe even if your password leaks.

Step-by-step setup

1
Sign in to Synology and open your Synology account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Synology displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Synology account.
5
Save your backup codes.
Store the recovery codes Synology gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Synology can change — the official Synology 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Synology work with authenticator apps like MS Authenticator App?: Yes. Synology supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Synology two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Synology is free — you only need the free MS Authenticator App.
What if I lose access to my Synology 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Synology support to regain access, then re-add the account to MS Authenticator App.
Should I use an authenticator app or a security key on Synology?: Synology supports both. An authenticator app like MS Authenticator App is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Synology codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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