Does Twilio work with authenticator apps like MS Authenticator App?

Yes. Twilio supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Twilio two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Twilio is free — you only need the free MS Authenticator App.

What if I lose access to my Twilio 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Twilio support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Twilio

← Twilio overview Supported

Twilio lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Twilio account safe even if your password leaks.

Step-by-step setup

1
Sign in to Twilio and open your Twilio account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Twilio displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Twilio account.
5
Save your backup codes.
Store the recovery codes Twilio gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Twilio can change — the official Twilio 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Twilio work with authenticator apps like MS Authenticator App?: Yes. Twilio supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Twilio two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Twilio is free — you only need the free MS Authenticator App.
What if I lose access to my Twilio 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Twilio support to regain access, then re-add the account to MS Authenticator App.

Generate your Twilio codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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