Authenticator App - Novaz

Acquia 2FA: How to Set Up an Authenticator App

acquia.com Supported

Acquia supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Acquia account.

Losing a Acquia account can take your sites or servers offline, so lock it down with 2FA. Besides an authenticator app, Acquia also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Acquia supports

  • SMS text message
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Acquia's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Acquia and open your Acquia account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Acquia displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Acquia account.

  6. 6

    Save a way to recover your account.

    If Acquia shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Acquia recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Acquia can change — the official Acquia 2FA documentation ↗ always has the exact, current path.

How to recover your Acquia account

If you lose access to your authenticator and Acquia gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Acquia doesn't, or you didn't save them, use Acquia's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Acquia work with authenticator apps like Authenticator App - Novaz?
Yes. Acquia supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Acquia two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Acquia is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Acquia 2FA codes?
If Acquia gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Acquia's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Acquia codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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