Authenticator App - Novaz

Basecamp 2FA: How to Set Up an Authenticator App

basecamp.com Supported

Basecamp supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Basecamp account.

A Basecamp account carries private conversations, so keeping it secure with 2FA matters. Besides an authenticator app, Basecamp also offers security keys. An authenticator app (TOTP) is usually the best balance of security and convenience. For the strongest protection, Basecamp also supports hardware security keys.

2FA methods Basecamp supports

  • Authenticator app (TOTP)
  • Security key (U2F / WebAuthn)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Basecamp's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Basecamp and open your Basecamp account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Basecamp displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Basecamp account.

  6. 6

    Save a way to recover your account.

    If Basecamp shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Basecamp recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Basecamp can change — the official Basecamp 2FA documentation ↗ always has the exact, current path.

How to recover your Basecamp account

If you lose access to your authenticator and Basecamp gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Basecamp doesn't, or you didn't save them, use Basecamp's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Basecamp work with authenticator apps like Authenticator App - Novaz?
Yes. Basecamp supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Basecamp two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Basecamp is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Basecamp 2FA codes?
If Basecamp gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Basecamp's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Should I use an authenticator app or a security key on Basecamp?
Basecamp supports both. An authenticator app like Authenticator App - Novaz is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Basecamp codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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