Authenticator App - Novaz

Cliniko 2FA: How to Set Up an Authenticator App

cliniko.com Supported

Enable two-factor authentication on Cliniko to stop unauthorized logins. After setup, Cliniko asks for a rotating code from Authenticator App - Novaz in addition to your password.

A Cliniko account holds sensitive health information that's well worth protecting with 2FA. Cliniko secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Cliniko supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Cliniko's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Cliniko and open your Cliniko account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Cliniko displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Cliniko account.

  6. 6

    Save a way to recover your account.

    If Cliniko shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Cliniko recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Cliniko can change — the official Cliniko 2FA documentation ↗ always has the exact, current path.

How to recover your Cliniko account

If you lose access to your authenticator and Cliniko gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Cliniko doesn't, or you didn't save them, use Cliniko's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Cliniko work with authenticator apps like Authenticator App - Novaz?
Yes. Cliniko supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Cliniko two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Cliniko is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Cliniko 2FA codes?
If Cliniko gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Cliniko's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Cliniko codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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