Authenticator App - Novaz

Filen 2FA: How to Set Up an Authenticator App

filen.io Supported

Filen supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Filen account.

A Filen account may store backups of your most important data, so 2FA keeps that safe. Filen secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Filen supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Filen's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Filen and open your Filen account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Filen displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Filen account.

  6. 6

    Save a way to recover your account.

    If Filen shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Filen recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Filen can change — the official Filen 2FA documentation ↗ always has the exact, current path.

How to recover your Filen account

If you lose access to your authenticator and Filen gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Filen doesn't, or you didn't save them, use Filen's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Filen work with authenticator apps like Authenticator App - Novaz?
Yes. Filen supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Filen two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Filen is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Filen 2FA codes?
If Filen gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Filen's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Filen codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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