Headway 2FA: How to Set Up an Authenticator App
Enable two-factor authentication on Headway to stop unauthorized logins. After setup, Headway asks for a rotating code from Authenticator App - Novaz in addition to your password.
A Headway account holds sensitive health information that's well worth protecting with 2FA. Besides an authenticator app, Headway also offers SMS text codes, phone-call codes, email codes and security keys. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks. For the strongest protection, Headway also supports hardware security keys.
2FA methods Headway supports
- SMS text message
- Phone call
- Email code
- Authenticator app (TOTP)
- Security key (U2F / WebAuthn)
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Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Headway's QR code and generate your 6-digit sign-in codes.
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Sign in to Headway and open your Headway account security settings.
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Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
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Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Headway displays. Can't scan? Enter the setup key manually instead.
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Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Headway account.
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Save a way to recover your account.
If Headway shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Headway recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Headway can change — the official Headway 2FA documentation ↗ always has the exact, current path.
How to recover your Headway account
If you lose access to your authenticator and Headway gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Headway doesn't, or you didn't save them, use Headway's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Headway work with authenticator apps like Authenticator App - Novaz?
- Yes. Headway supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Headway two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Headway is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Headway 2FA codes?
- If Headway gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Headway's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
- Should I use an authenticator app or a security key on Headway?
- Headway supports both. An authenticator app like Authenticator App - Novaz is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.
Generate your Headway codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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