Authenticator App - Novaz

IT Glue 2FA: How to Set Up an Authenticator App

itglue.com Supported

IT Glue supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your IT Glue account.

A IT Glue account can expose source code, deploy keys, and infrastructure — prime targets for attackers. IT Glue secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods IT Glue supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan IT Glue's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to IT Glue and open your IT Glue account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code IT Glue displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your IT Glue account.

  6. 6

    Save a way to recover your account.

    If IT Glue shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how IT Glue recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on IT Glue can change — the official IT Glue 2FA documentation ↗ always has the exact, current path.

How to recover your IT Glue account

If you lose access to your authenticator and IT Glue gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If IT Glue doesn't, or you didn't save them, use IT Glue's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does IT Glue work with authenticator apps like Authenticator App - Novaz?
Yes. IT Glue supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is IT Glue two-factor authentication free?
Yes. Enabling authenticator-app 2FA on IT Glue is free — you only need the free Authenticator App - Novaz.
What if I lose access to my IT Glue 2FA codes?
If IT Glue gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use IT Glue's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your IT Glue codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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