Authenticator App - Novaz

Mailgun 2FA: How to Set Up an Authenticator App

mailgun.com Supported

Protect your Mailgun account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A Mailgun account carries private conversations, so keeping it secure with 2FA matters. Mailgun secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Mailgun supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Mailgun's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Mailgun and open your Mailgun account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Mailgun displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Mailgun account.

  6. 6

    Save a way to recover your account.

    If Mailgun shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Mailgun recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Mailgun can change — the official Mailgun 2FA documentation ↗ always has the exact, current path.

How to recover your Mailgun account

If you lose access to your authenticator and Mailgun gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Mailgun doesn't, or you didn't save them, use Mailgun's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Mailgun work with authenticator apps like Authenticator App - Novaz?
Yes. Mailgun supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Mailgun two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Mailgun is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Mailgun 2FA codes?
If Mailgun gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Mailgun's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Mailgun codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

More Communication guides

Novaz is not affiliated with, endorsed by, or sponsored by Mailgun. Mailgun and its logo are trademarks of their respective owner and are used here for identification only.