Authenticator App - Novaz

Mattermost 2FA: How to Set Up an Authenticator App

mattermost.com Supported

Mattermost lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Mattermost account safe even if your password leaks.

A Mattermost account carries private conversations, so keeping it secure with 2FA matters. Mattermost secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Mattermost supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Mattermost's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Mattermost and open your Mattermost account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Mattermost displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Mattermost account.

  6. 6

    Save a way to recover your account.

    If Mattermost shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Mattermost recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Mattermost can change — the official Mattermost 2FA documentation ↗ always has the exact, current path.

How to recover your Mattermost account

If you lose access to your authenticator and Mattermost gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Mattermost doesn't, or you didn't save them, use Mattermost's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Mattermost work with authenticator apps like Authenticator App - Novaz?
Yes. Mattermost supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Mattermost two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Mattermost is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Mattermost 2FA codes?
If Mattermost gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Mattermost's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Mattermost codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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