Authenticator App - Novaz

myPrimobox 2FA: How to Set Up an Authenticator App

myprimobox.net Supported

myPrimobox supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your myPrimobox account.

A myPrimobox account may store backups of your most important data, so 2FA keeps that safe. myPrimobox secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods myPrimobox supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan myPrimobox's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to myPrimobox and open your myPrimobox account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code myPrimobox displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your myPrimobox account.

  6. 6

    Save a way to recover your account.

    If myPrimobox shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how myPrimobox recovers accounts (support, an admin, or another sign-in method) before you need it.

How to recover your myPrimobox account

If you lose access to your authenticator and myPrimobox gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If myPrimobox doesn't, or you didn't save them, use myPrimobox's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does myPrimobox work with authenticator apps like Authenticator App - Novaz?
Yes. myPrimobox supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is myPrimobox two-factor authentication free?
Yes. Enabling authenticator-app 2FA on myPrimobox is free — you only need the free Authenticator App - Novaz.
What if I lose access to my myPrimobox 2FA codes?
If myPrimobox gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use myPrimobox's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your myPrimobox codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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