Patient Access 2FA Setup with an Authenticator App
Enable two-factor authentication on Patient Access to stop unauthorized logins. After setup, Patient Access asks for a rotating code from Authenticator App - Novaz in addition to your password.
A Patient Access account holds sensitive health information that's well worth protecting with 2FA. Patient Access secures sign-ins with an authenticator app — set it up once and you're protected on every login.
2FA methods Patient Access supports
- Authenticator app (TOTP)
- 1
Download Authenticator App - Novaz
Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Patient Access's QR code and generate your 6-digit sign-in codes.
- 2
Sign in to Patient Access and open your Patient Access account security settings.
- 3
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
- 4
Scan the QR code with Authenticator App - Novaz.
Open Authenticator App - Novaz, tap add, and point your camera at the QR code Patient Access displays. Can't scan? Enter the setup key manually instead.
- 5
Enter the 6-digit code to confirm.
Type the code Authenticator App - Novaz generates to verify and link your Patient Access account.
- 6
Save a way to recover your account.
If Patient Access shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Patient Access recovers accounts (support, an admin, or another sign-in method) before you need it.
Menu names on Patient Access can change — the official Patient Access 2FA documentation ↗ always has the exact, current path.
How to recover your Patient Access account
If you lose access to your authenticator and Patient Access gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Patient Access doesn't, or you didn't save them, use Patient Access's account-recovery or support process (or ask your admin, for a work account) to get back in.
Frequently asked questions
- Does Patient Access work with authenticator apps like Authenticator App - Novaz?
- Yes. Patient Access supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
- Is Patient Access two-factor authentication free?
- Yes. Enabling authenticator-app 2FA on Patient Access is free — you only need the free Authenticator App - Novaz.
- What if I lose access to my Patient Access 2FA codes?
- If Patient Access gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Patient Access's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Generate your Patient Access codes in Authenticator App - Novaz
Free, offline, and encrypted. One tap for every 6-digit code.
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Novaz is not affiliated with, endorsed by, or sponsored by Patient Access. Patient Access and its logo are trademarks of their respective owner and are used here for identification only.