Authenticator App - Novaz

Patients Know Best 2FA Setup Guide

patientsknowbest.com Supported

Enable two-factor authentication on Patients Know Best to stop unauthorized logins. After setup, Patients Know Best asks for a rotating code from Authenticator App - Novaz in addition to your password.

A Patients Know Best account holds sensitive health information that's well worth protecting with 2FA. Patients Know Best secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Patients Know Best supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Patients Know Best's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Patients Know Best and open your Patients Know Best account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Patients Know Best displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Patients Know Best account.

  6. 6

    Save a way to recover your account.

    If Patients Know Best shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Patients Know Best recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Patients Know Best can change — the official Patients Know Best 2FA documentation ↗ always has the exact, current path.

How to recover your Patients Know Best account

If you lose access to your authenticator and Patients Know Best gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Patients Know Best doesn't, or you didn't save them, use Patients Know Best's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Patients Know Best work with authenticator apps like Authenticator App - Novaz?
Yes. Patients Know Best supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Patients Know Best two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Patients Know Best is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Patients Know Best 2FA codes?
If Patients Know Best gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Patients Know Best's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Patients Know Best codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by Patients Know Best. Patients Know Best and its logo are trademarks of their respective owner and are used here for identification only.