Authenticator App - Novaz

sipgate 2FA: How to Set Up an Authenticator App

sipgate.de Supported

Protect your sipgate account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

A sipgate account can control services and connected devices, so protect it with 2FA. sipgate secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods sipgate supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan sipgate's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to sipgate and open your sipgate account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code sipgate displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your sipgate account.

  6. 6

    Save a way to recover your account.

    If sipgate shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how sipgate recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on sipgate can change — the official sipgate 2FA documentation ↗ always has the exact, current path.

How to recover your sipgate account

If you lose access to your authenticator and sipgate gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If sipgate doesn't, or you didn't save them, use sipgate's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does sipgate work with authenticator apps like Authenticator App - Novaz?
Yes. sipgate supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is sipgate two-factor authentication free?
Yes. Enabling authenticator-app 2FA on sipgate is free — you only need the free Authenticator App - Novaz.
What if I lose access to my sipgate 2FA codes?
If sipgate gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use sipgate's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your sipgate codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by sipgate. sipgate and its logo are trademarks of their respective owner and are used here for identification only.