Authenticator App - Novaz

SolarWinds 2FA: How to Set Up an Authenticator App

solarwinds.com Supported

SolarWinds supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your SolarWinds account.

A SolarWinds account can expose source code, deploy keys, and infrastructure — prime targets for attackers. SolarWinds secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods SolarWinds supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan SolarWinds's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to SolarWinds and open your SolarWinds account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code SolarWinds displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your SolarWinds account.

  6. 6

    Save a way to recover your account.

    If SolarWinds shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how SolarWinds recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on SolarWinds can change — the official SolarWinds 2FA documentation ↗ always has the exact, current path.

How to recover your SolarWinds account

If you lose access to your authenticator and SolarWinds gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If SolarWinds doesn't, or you didn't save them, use SolarWinds's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does SolarWinds work with authenticator apps like Authenticator App - Novaz?
Yes. SolarWinds supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is SolarWinds two-factor authentication free?
Yes. Enabling authenticator-app 2FA on SolarWinds is free — you only need the free Authenticator App - Novaz.
What if I lose access to my SolarWinds 2FA codes?
If SolarWinds gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use SolarWinds's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your SolarWinds codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by SolarWinds. SolarWinds and its logo are trademarks of their respective owner and are used here for identification only.