Authenticator App - Novaz

Southern California Gas Company 2FA Setup Guide

socalgas.com Supported

Southern California Gas Company supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Southern California Gas Company account.

A Southern California Gas Company account can control services and connected devices, so protect it with 2FA. Besides an authenticator app, Southern California Gas Company also offers SMS text codes. An authenticator app (TOTP) is usually the best balance of security and convenience — and it's safer than SMS codes, which can be intercepted through SIM-swap attacks.

2FA methods Southern California Gas Company supports

  • SMS text message
  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Southern California Gas Company's QR code and generate your 6-digit sign-in codes.

  2. 2

    Sign in to Southern California Gas Company and open your Southern California Gas Company account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Southern California Gas Company displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Southern California Gas Company account.

  6. 6

    Save a way to recover your account.

    If Southern California Gas Company shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Southern California Gas Company recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Southern California Gas Company can change — the official Southern California Gas Company 2FA documentation ↗ always has the exact, current path.

How to recover your Southern California Gas Company account

If you lose access to your authenticator and Southern California Gas Company gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Southern California Gas Company doesn't, or you didn't save them, use Southern California Gas Company's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Southern California Gas Company work with authenticator apps like Authenticator App - Novaz?
Yes. Southern California Gas Company supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Southern California Gas Company two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Southern California Gas Company is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Southern California Gas Company 2FA codes?
If Southern California Gas Company gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Southern California Gas Company's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Southern California Gas Company codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

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Novaz is not affiliated with, endorsed by, or sponsored by Southern California Gas Company. Southern California Gas Company and its logo are trademarks of their respective owner and are used here for identification only.