Authenticator App - Novaz

Sumo Logic 2FA: How to Set Up an Authenticator App

sumologic.com Supported

Sumo Logic supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your Sumo Logic account.

A Sumo Logic account can expose source code, deploy keys, and infrastructure — prime targets for attackers. Sumo Logic secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Sumo Logic supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Sumo Logic's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Sumo Logic and open your Sumo Logic account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Sumo Logic displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Sumo Logic account.

  6. 6

    Save a way to recover your account.

    If Sumo Logic shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Sumo Logic recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Sumo Logic can change — the official Sumo Logic 2FA documentation ↗ always has the exact, current path.

How to recover your Sumo Logic account

If you lose access to your authenticator and Sumo Logic gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Sumo Logic doesn't, or you didn't save them, use Sumo Logic's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Sumo Logic work with authenticator apps like Authenticator App - Novaz?
Yes. Sumo Logic supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Sumo Logic two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Sumo Logic is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Sumo Logic 2FA codes?
If Sumo Logic gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Sumo Logic's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Sumo Logic codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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