Authenticator App - Novaz

Synology 2FA: How to Set Up an Authenticator App

synology.com Supported

Synology lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Synology account safe even if your password leaks.

A Synology account may store backups of your most important data, so 2FA keeps that safe. Besides an authenticator app, Synology also offers email codes and security keys. An authenticator app (TOTP) is usually the best balance of security and convenience. For the strongest protection, Synology also supports hardware security keys.

2FA methods Synology supports

  • Email code
  • Authenticator app (TOTP)
  • Security key (U2F / WebAuthn)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Synology's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Synology and open your Synology account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Synology displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Synology account.

  6. 6

    Save a way to recover your account.

    If Synology shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Synology recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Synology can change — the official Synology 2FA documentation ↗ always has the exact, current path.

How to recover your Synology account

If you lose access to your authenticator and Synology gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Synology doesn't, or you didn't save them, use Synology's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Synology work with authenticator apps like Authenticator App - Novaz?
Yes. Synology supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Synology two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Synology is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Synology 2FA codes?
If Synology gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Synology's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.
Should I use an authenticator app or a security key on Synology?
Synology supports both. An authenticator app like Authenticator App - Novaz is free and works on any phone; a hardware security key adds phishing resistance. You can enable both.

Generate your Synology codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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