Does Infomaniak work with authenticator apps like MS Authenticator App?

Yes. Infomaniak supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Infomaniak two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Infomaniak is free — you only need the free MS Authenticator App.

What if I lose access to my Infomaniak 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Infomaniak support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Infomaniak

← Infomaniak overview Supported

Enable two-factor authentication on Infomaniak to stop unauthorized logins. After setup, Infomaniak asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

1
Sign in to Infomaniak and open your Infomaniak account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Infomaniak displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Infomaniak account.
5
Save your backup codes.
Store the recovery codes Infomaniak gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Infomaniak can change — the official Infomaniak 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Infomaniak work with authenticator apps like MS Authenticator App?: Yes. Infomaniak supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Infomaniak two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Infomaniak is free — you only need the free MS Authenticator App.
What if I lose access to my Infomaniak 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Infomaniak support to regain access, then re-add the account to MS Authenticator App.

Generate your Infomaniak codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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