Does Neolo work with authenticator apps like MS Authenticator App?

Yes. Neolo supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Neolo two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Neolo is free — you only need the free MS Authenticator App.

What if I lose access to my Neolo 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Neolo support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Neolo

← Neolo overview Supported

Enable two-factor authentication on Neolo to stop unauthorized logins. After setup, Neolo asks for a rotating code from MS Authenticator App in addition to your password.

Step-by-step setup

1
Sign in to Neolo and open your Neolo account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Neolo displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Neolo account.
5
Save your backup codes.
Store the recovery codes Neolo gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Neolo can change — the official Neolo 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Neolo work with authenticator apps like MS Authenticator App?: Yes. Neolo supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Neolo two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Neolo is free — you only need the free MS Authenticator App.
What if I lose access to my Neolo 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Neolo support to regain access, then re-add the account to MS Authenticator App.

Generate your Neolo codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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