Does Shy work with authenticator apps like MS Authenticator App?

Yes. Shy supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.

Is Shy two-factor authentication free?

Yes. Enabling authenticator-app 2FA on Shy is free — you only need the free MS Authenticator App.

What if I lose access to my Shy 2FA codes?

Use the backup or recovery codes you saved during setup. If you didn't save them, contact Shy support to regain access, then re-add the account to MS Authenticator App.

How to enable 2FA on Shy

← Shy overview Supported

Shy lets you secure your account with an authenticator app. With 2FA on, each login needs a fresh 6-digit code, keeping your Shy account safe even if your password leaks.

Step-by-step setup

1
Sign in to Shy and open your Shy account security settings.
2
Turn on two-factor authentication and choose the authenticator-app option.
Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.
3
Scan the QR code with MS Authenticator App.
Open MS Authenticator App, tap add, and point your camera at the QR code Shy displays. Can't scan? Enter the setup key manually instead.
4
Enter the 6-digit code to confirm.
Type the code MS Authenticator App generates to verify and link your Shy account.
5
Save your backup codes.
Store the recovery codes Shy gives you somewhere safe — you'll need them if you lose your phone.

Menu names on Shy can change — the official Shy 2FA documentation ↗ always has the exact, current path.

Frequently asked questions

Does Shy work with authenticator apps like MS Authenticator App?: Yes. Shy supports TOTP authenticator apps, so you can generate its two-factor codes in MS Authenticator App.
Is Shy two-factor authentication free?: Yes. Enabling authenticator-app 2FA on Shy is free — you only need the free MS Authenticator App.
What if I lose access to my Shy 2FA codes?: Use the backup or recovery codes you saved during setup. If you didn't save them, contact Shy support to regain access, then re-add the account to MS Authenticator App.

Generate your Shy codes in MS Authenticator App

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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