Does AGL Energy support authenticator apps?

Not yet — AGL Energy does not offer authenticator-app (TOTP) 2FA at this time, though it does support SMS text message and email code.

How can I secure my AGL Energy account without an authenticator app?

Use a long, unique password (a password manager helps), turn on any 2FA method AGL Energy does offer, and stay alert to phishing. If AGL Energy adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

Does AGL Energy Support Authenticator App 2FA?#

Which 2FA methods AGL Energy offers, and how to keep your account secure

agl.com.au UtilitiesNot yet

A AGL Energy account can control services and connected devices, so protect it with 2FA. This page lists the 2FA methods AGL Energyoffers today, how to keep the account secure without an authenticator app, and how to recover it.

Before you set up 2-Step Verification for your AGL Energy account, you'll need Authenticator App - Novaz on your device — search for Authenticator App - Novaz in your Apple device's App Store, tap the Download on the App Store button below, or scan the QR code.

Download on theApp Store

Free · No ads · Your 2FA codes are encrypted on your device

Scan to download

2FA methods AGL Energy supports#

SMS text message
Email code

AGL Energy does not offer an authenticator-app (TOTP) option yet. Authenticator apps are safer than SMS, so it's worth requesting.

How to keep your AGL Energy account secure#

Use a long, unique password (a password manager helps), turn on any 2FA method AGL Energy offers, and stay alert to phishing. See AGL Energy's official security documentation ↗. If AGL Energy adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

How to recover your AGL Energy account#

If you lose access to your authenticator, most AGL Energy accounts are recovered with the backup or recovery codes you saved when you turned on 2FA — so store them somewhere safe, separate from your phone. If you didn't save them, use AGL Energy's account-recovery or support process to regain access (see the official AGL Energy documentation ↗). Saving your recovery codes when you enable 2FA is the single best way to avoid being locked out.

Frequently asked questions#

Does AGL Energy support authenticator apps?: Not yet — AGL Energy does not offer authenticator-app (TOTP) 2FA at this time, though it does support SMS text message and email code.
How can I secure my AGL Energy account without an authenticator app?: Use a long, unique password (a password manager helps), turn on any 2FA method AGL Energy does offer, and stay alert to phishing. If AGL Energy adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

More Utilities services#

See all Utilities services that support 2FA →

Data: 2fa.directory

Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

Novaz is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AGL Energy, or any of its subsidiaries or affiliates.

All product names, logos, trademarks, and registered trademarks are the property of their respective owners and are used here for identification and reference only, without implying any association or endorsement.