Authenticator App - Novaz

Cloudways 2FA: How to Set Up an Authenticator App

cloudways.com Supported

Protect your Cloudways account with two-factor authentication (2FA). Once enabled, signing in also requires a one-time code from your authenticator app — not just your password.

Losing a Cloudways account can take your sites or servers offline, so lock it down with 2FA. Cloudways secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Cloudways supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Cloudways's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Cloudways and open your Cloudways account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Cloudways displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Cloudways account.

  6. 6

    Save a way to recover your account.

    If Cloudways shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Cloudways recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Cloudways can change — the official Cloudways 2FA documentation ↗ always has the exact, current path.

How to recover your Cloudways account

If you lose access to your authenticator and Cloudways gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Cloudways doesn't, or you didn't save them, use Cloudways's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Cloudways work with authenticator apps like Authenticator App - Novaz?
Yes. Cloudways supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Cloudways two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Cloudways is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Cloudways 2FA codes?
If Cloudways gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Cloudways's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Cloudways codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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