How can I secure my Energy Australia account without an authenticator app?

Use a long, unique password (a password manager helps), turn on any 2FA method Energy Australia does offer, and stay alert to phishing. If Energy Australia adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

Does Energy Australia Support Authenticator App 2FA?#

Which 2FA methods Energy Australia offers, and how to keep your account secure

energyaustralia.com.au UtilitiesNot yet

A Energy Australia account can control services and connected devices, so protect it with 2FA. This page lists the 2FA methods Energy Australiaoffers today, how to keep the account secure without an authenticator app, and how to recover it.

Before you set up 2-Step Verification for your Energy Australia account, you'll need Authenticator App - Novaz on your device — search for Authenticator App - Novaz in your Apple device's App Store, tap the Download on the App Store button below, or scan the QR code.

Download on theApp Store

Free · No ads · Your 2FA codes are encrypted on your device

Scan to download

2FA methods Energy Australia supports#

Email code

Energy Australia does not offer an authenticator-app (TOTP) option yet. Authenticator apps are safer than SMS, so it's worth requesting.

How to keep your Energy Australia account secure#

Use a long, unique password (a password manager helps), turn on any 2FA method Energy Australia offers, and stay alert to phishing. See Energy Australia's official security documentation ↗. If Energy Australia adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

How to recover your Energy Australia account#

If you lose access to your authenticator, most Energy Australia accounts are recovered with the backup or recovery codes you saved when you turned on 2FA — so store them somewhere safe, separate from your phone. If you didn't save them, use Energy Australia's account-recovery or support process to regain access (see the official Energy Australia documentation ↗). Saving your recovery codes when you enable 2FA is the single best way to avoid being locked out.

Frequently asked questions#

Does Energy Australia support authenticator apps?: Not yet — Energy Australia does not offer authenticator-app (TOTP) 2FA at this time, though it does support email code.
How can I secure my Energy Australia account without an authenticator app?: Use a long, unique password (a password manager helps), turn on any 2FA method Energy Australia does offer, and stay alert to phishing. If Energy Australia adds authenticator-app support, you'll be able to use Authenticator App - Novaz.

More Utilities services#

See all Utilities services that support 2FA →

Data: 2fa.directory

Disclaimer

The information on this page is provided for educational purposes only, to help you secure your accounts.

Novaz is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Energy Australia, or any of its subsidiaries or affiliates.

All product names, logos, trademarks, and registered trademarks are the property of their respective owners and are used here for identification and reference only, without implying any association or endorsement.