Authenticator App - Novaz

Neolo 2FA: How to Set Up an Authenticator App

neolo.com Supported

Enable two-factor authentication on Neolo to stop unauthorized logins. After setup, Neolo asks for a rotating code from Authenticator App - Novaz in addition to your password.

Losing a Neolo account can take your sites or servers offline, so lock it down with 2FA. Neolo secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods Neolo supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan Neolo's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to Neolo and open your Neolo account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code Neolo displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your Neolo account.

  6. 6

    Save a way to recover your account.

    If Neolo shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how Neolo recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on Neolo can change — the official Neolo 2FA documentation ↗ always has the exact, current path.

How to recover your Neolo account

If you lose access to your authenticator and Neolo gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If Neolo doesn't, or you didn't save them, use Neolo's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does Neolo work with authenticator apps like Authenticator App - Novaz?
Yes. Neolo supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is Neolo two-factor authentication free?
Yes. Enabling authenticator-app 2FA on Neolo is free — you only need the free Authenticator App - Novaz.
What if I lose access to my Neolo 2FA codes?
If Neolo gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use Neolo's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your Neolo codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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