Authenticator App - Novaz

UpCloud 2FA: How to Set Up an Authenticator App

upcloud.com Supported

UpCloud supports app-based two-factor authentication (2FA). Turning it on adds a second layer of protection, so a stolen password alone can't unlock your UpCloud account.

Losing a UpCloud account can take your sites or servers offline, so lock it down with 2FA. UpCloud secures sign-ins with an authenticator app — set it up once and you're protected on every login.

2FA methods UpCloud supports

  • Authenticator app (TOTP)
  1. 1

    Download Authenticator App - Novaz

    Install Authenticator App - Novaz from the App Store on your iPhone or iPad and open it — you'll use it to scan UpCloud's QR code and generate your 6-digit sign-in codes.

    Download on the App Store
  2. 2

    Sign in to UpCloud and open your UpCloud account security settings.

  3. 3

    Turn on two-factor authentication and choose the authenticator-app option.

    Look for "Authenticator app", "Authentication app", or "TOTP" rather than SMS.

  4. 4

    Scan the QR code with Authenticator App - Novaz.

    Open Authenticator App - Novaz, tap add, and point your camera at the QR code UpCloud displays. Can't scan? Enter the setup key manually instead.

  5. 5

    Enter the 6-digit code to confirm.

    Type the code Authenticator App - Novaz generates to verify and link your UpCloud account.

  6. 6

    Save a way to recover your account.

    If UpCloud shows backup or recovery codes, store them somewhere safe, away from your phone. If it doesn't, check how UpCloud recovers accounts (support, an admin, or another sign-in method) before you need it.

Menu names on UpCloud can change — the official UpCloud 2FA documentation ↗ always has the exact, current path.

How to recover your UpCloud account

If you lose access to your authenticator and UpCloud gave you backup or recovery codes when you turned on 2FA, sign in with one of them; keep them somewhere safe, away from your phone. Not every service issues codes. If UpCloud doesn't, or you didn't save them, use UpCloud's account-recovery or support process (or ask your admin, for a work account) to get back in.

Frequently asked questions

Does UpCloud work with authenticator apps like Authenticator App - Novaz?
Yes. UpCloud supports TOTP authenticator apps, so you can generate its two-factor codes in Authenticator App - Novaz.
Is UpCloud two-factor authentication free?
Yes. Enabling authenticator-app 2FA on UpCloud is free — you only need the free Authenticator App - Novaz.
What if I lose access to my UpCloud 2FA codes?
If UpCloud gave you backup or recovery codes during setup, sign in with one of them. If it didn't, or you didn't save them, use UpCloud's account recovery or contact its support (or your admin, for a work account), then add the account to Authenticator App - Novaz again.

Generate your UpCloud codes in Authenticator App - Novaz

Free, offline, and encrypted. One tap for every 6-digit code.

Get the app

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Novaz is not affiliated with, endorsed by, or sponsored by UpCloud. UpCloud and its logo are trademarks of their respective owner and are used here for identification only.